Can't Watch

On Air Knowledge base articles related to troubleshooting.

Supported Devices and Browsers

At On Air we only offer the highest quality livestreams, with our system currently supporting the following devices, platforms and browsers: Desktop  ...
Thu, 31 Aug, 2023 at 2:32 PM

Internet connection speed recommendations

At On Air we offer livestream performances in the highest quality possible, and a bad connection caused by low or inconsistent internet speeds will really i...
Mon, 24 Jul, 2023 at 11:44 AM

Test and troubleshoot your internet connection

Because we only provide the highest quality livestream shows at On Air it is important to make sure your internet connection can handle it! Therefore we rec...
Mon, 24 Jul, 2023 at 11:47 AM