What devices and browsers does On Air support?

Modified on Mon, 2 Dec at 3:11 PM

On Air supports the following devices, platforms, and browsers:

Desktop	Mobile / Tablet
Mac OS 10.13+ Windows 10+	iOS 14.4+ * iPadOS 14.4+ ** Android 9+

Smart TV / Device	Browser
Apple TV 16.3.2+ Android TV 9+ Fire OS 6+ with exception of the following models: Fire TV - 1st Gen Fire TV Stick - 1st Gen Fire TV - 2nd Gen Fire TV Stick - 2nd Gen Fire TV Stick - Basic Edition	Chrome 117+ Edge 117+ Safari 15+

* Known bug: iOS 15.0 can’t play DRM-encrypted streams. Please upgrade to the latest iOS version.

** Know bug: iPadOS 15.0 can’t play DRM-encrypted streams. Please upgrade to the latest iPadOS version.

Please note that streaming an On Air's show in 4K UHD with Dolby Vision and Dolby Atmos requires an HDCP 2.2-compliant connection to a 4K-enabled display.

Due to the various devices and configurations on the market, we can only support those listed above. Unsupported devices and/or browsers that may still work do not guarantee the highest-quality streaming experience, and therefore, On Air is unable to provide support for them.

On Air also offers internet connection speed recommendations to help you check if your device is compatible with out 4K UHD live concert streams.

If you experience any technical difficulties while streaming out shows, please contact our helpdesk team at [email protected].