Can't Watch

On Air Knowledge base articles related to troubleshooting.

What are the supported Devices and Browsers?

At On Air we only offer the highest quality livestreams, with our system currently supporting the following devices, platforms and browsers: Desktop ...
Thu, 18 Apr, 2024 at 9:07 AM

What is the recommended Internet speed connection?

At On Air we offer livestream performances in the highest quality possible, and a bad connection caused by low or inconsistent internet speeds will really i...
Wed, 20 Mar, 2024 at 11:28 AM

How to test and troubleshoot my internet connection?

Because we only provide the highest quality livestream shows at On Air it is important to make sure your internet connection can handle it! Therefore we rec...
Wed, 20 Mar, 2024 at 11:28 AM