Show purchase

Solving problems when trying to watch

How to purchase a show
Purchasing shows on our platform is easy. Follow these steps: 1. Login or create an account. 2. Select the show you like. (If you see "This show i...
Wed, 6 Jul, 2022 at 3:30 PM
Supported payment methods
The following payment methods are supported when buying a ticket here at On Air: We accept all major credit cards: Visa Mastercard Maestro American...
Tue, 3 May, 2022 at 8:54 AM
Purchased the wrong timezone
We know that timezones can be confusing. Please follow the steps below to change to the timezone you prefer. 1. Go to our Help Desk. 2. Raise a ticket ...
Tue, 3 May, 2022 at 8:54 AM
Refunds
Did something go wrong or because of another reason you would like to receive a refund? Please follow the steps below to contact our lovely helpdesk team. I...
Tue, 3 May, 2022 at 8:54 AM
Can I watch the show later?
Some of our shows are available as VOD (video on demand) after the original stream has been broadcasted. This means that you will be able to watch the recor...
Wed, 20 Jul, 2022 at 11:03 PM