What are the supported payment methods? Print

Modified on: Mon, 4 Mar, 2024 at 10:26 AM

The following payment methods are supported when buying a ticket here at On Air:

We accept all major credit cards:

  • Visa
  • Mastercard
  • American Express

We also accept the following digital wallet payments (* - see important note regarding digital wallet payments below):

  • Apple Pay
  • Google Pay
  • Shopify Shop Pay

We also accept the following local payment methods:

  • Bancontact (available to On Air customers in Belgium).
  • iDEAL (available to On Air customers in The Netherlands).

* Important notes regarding digital wallet payment methods:

Apple Pay | Shop Pay | Google Pay:

If you plan on using Apple Pay, Shop Pay or Google Pay as a payment method here at On Air, please make sure that the email address of your payment method is the same as the email address you will be using at On Air. 

Using different email accounts will create a new account at On Air based on the email address of the payment method. Therefore make sure the email account you are using for On Air is the same as the email you are using for Apple Pay, Shop Pay and Google Pay. If this is not the case please consider:

- To change the email address of your payment method:
    - Apple Pay: "How to update your Apple Pay contact information"
    - Shop Pay: "How to update your Shop Pay contact information"
    - Google Pay: "How to update your Google Pay contact information"

- or to use another payment method.

In case you have already purchased something with Apple Pay, Shop Pay, or Google Pay using a different email than the email you used for registering with On Air. As a result you are unable to access the content, please contact our helpdesk.

In case you are experiencing any issues purchasing our shows, please do email us.

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