Supported payment methods Print

Modified on: Mon, 24 Jul, 2023 at 11:38 AM

The following payment methods are supported when buying a ticket here at On Air:

We accept all major credit & debit cards:

  • Visa
  • Mastercard
  • American Express

We also accept the following digital wallet payments (* - see important note regarding digital wallet payments below):

  • Google Pay
  • Shopify Shop Pay

We also accept the following local payment methods:

  • Bancontact (available to On Air customers in Belgium).
  • iDEAL (available to On Air customers in The Netherlands).

* Important notes regarding digital wallet payment methods:

Shop Pay | Google Pay:

If you plan on using Shop Pay or Google Pay as a payment method here at On Air, please make sure that the email address of your payment method is the same as the email address you will be using at On Air. 

Using different email accounts will create a new account at On Air based on the email address of the payment method. Therefore make sure the email account you are using for On Air is the same as the email you are using for Shop Pay and Google Pay. If this is not the case please consider:

- To change the email address of your payment method:
    - Shop Pay: "How to update your Shop Pay contact information"
    - Google Pay: "How to update your Google Pay contact information"

- or to use another payment method.  

In case you have already purchased something with Shop Pay or Google Pay using a different email than the email you used for registering with On Air. As a result you are unable to access the content, please contact our helpdesk.

In case you are experiencing any issues purchasing our shows, please do contact us via the On Air helpdesk.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.