Supported payment methods Print

Modified on: Mon, 24 Oct, 2022 at 1:43 PM

The following payment methods are supported when buying a ticket here at On Air:

We accept all major credit cards:

  • Visa
  • Mastercard
  • Maestro
  • American Express

We also accept the following digital wallet payments:

  • Apple Pay (* - see important note regarding Apple Pay below).
  • Google Pay
  • Shopify Shop Pay

And we accept the following additional payment methods:

  • Paypal

We also accept the following local payment methods:

  • Bancontact (available to On Air customers in Belgium).
  • iDEAL (available to On Air customers in The Netherlands).
  • Sofort (available to On Air customers in Austria, Belgium, Germany, Italy, The Netherlands, Spain, Poland, and Switzerland).

Important notes regarding payment methods:

Apple Pay:

If you are using Apple Pay as a payment method here at On Air, please make sure that the email account you are using for Apple Pay is the same as the email account you are using at On Air. 

Using different email accounts will result in a failure to register your purchase to your On Air account (and will create a new account at On Air based on the email address you used for Apple Pay). Therefore make sure the account you are using for On Air is the same as you are using for Apple Pay. If this is not the case the resolution is:

- Change the email address you are using for Apple Pay (see: "How to update your Apple Pay contact information") or 
- Use another payment method.  

In case you have already purchased something with Apple Pay (using a different email than the email you used for registering with On Air) and as a result you are unable to access the content contact our helpdesk.

In case you are experiencing any issues purchasing our shows, please do contact us via the On Air helpdesk.

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