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What are the supported Devices and Browsers? Print

Modified on: Thu, 18 Apr, 2024 at 9:07 AM

At On Air we only offer the highest quality livestreams, with our system currently supporting the following devices, platforms and browsers:


Desktop

Mobile / Tablet

  • Mac OS 10.13+
  • Windows 10+
  • iOS 14.4+ *
  • iPadOS 14.4+ **
  • Android 9+


Smart TV / Device

Browser

  • Apple TV 16.3.2+
  • Android TV 9+
  • Fire OS 5+
  • Chrome 117+
  • Edge 117+
  • Safari 15+


* Known bug in iOS: iOS 15.0 can’t play DRM encrypted streams. Please upgrade to the latest iOS version.

** Know bug in iPadOS: iPadOS 15.0 can’t play DRM encrypted streams. Please upgrade to the latest iPadOS version.



Please note that streaming an On Air show in 4K UHD with Dolby Atmos sound requires an HDCP 2.2 compliant connection to a 4K UHD capable display.


Due to the many different devices and configurations on the market today we can only support the above mentioned configurations. Some devices and/or unsupported browsers MAY still work, but we can not guarantee the highest quality experience on them and therefore On Air support is unable to provide support for these unsupported and unlisted devices.


On Air events also provides Internet connection speed recommendations for you to check if you can watch our highest quality livestreams on your device. 


In case you are still experiencing issues viewing our shows, please do email us.

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